Shipping policy
We want shipping to be simple and predictable. Below is how our delivery options work so there are no surprises at checkout.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. You’ll receive another email once your order has shipped.
Domestic Shipping (United States)
Contiguous US (Lower 48 States)
- Free standard delivery on orders $49+
- Orders under $49 have shipping calculated at checkout based on order weight
Alaska & Hawaii
- Free shipping does not apply
- Shipping rates are calculated at checkout based on order weight
US Territories & APO/FPO
This includes Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, and APO/FPO military addresses.
- Shipping rates are calculated at checkout based on order weight
- Large or unusually heavy orders may require manual confirmation before shipment
Local Delivery
Local delivery is available free for orders over $49 within 10 miles of ZIP code 77094.
- Delivery days: Monday to Friday
- Delivery window: 9:00 AM – 5:00 PM
- We’ll text you on the day of delivery using the phone number provided at checkout
International Shipping
We currently ship to the United Kingdom and Canada. Shipping costs are calculated and displayed at checkout.
International orders may be subject to import duties, taxes, or VAT once the shipment reaches its destination country. These charges are the responsibility of the customer.
Order Tracking & Support
- You’ll receive a tracking email once your order ships
- Please allow up to 48 hours for tracking updates to appear
If you need help, contact us at sales@purifyou.com with your name and order number.
Shipping availability, rates, and transit times may vary by destination and carrier conditions. The checkout page always shows the most accurate options for your order.